Return & Refund Policy – Yogagea
At Yogagea, we value customer satisfaction and stand behind the quality of our homemade, preservative-free nut milk. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.
Returns
Due to the perishable nature of our products, we do not accept returns. However, if you receive a damaged or incorrect order, please contact us within 24 hours of delivery for assistance.
Refunds
We offer refunds under the following conditions:
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Your order was damaged during shipping.
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You received the wrong item.
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The product is spoiled upon arrival (must provide proof with photos).
To request a refund, please email us at [email protected] within 24 hours of receiving your order. Include your order number, a description of the issue, and clear photos of the product.
Exchanges
We do not offer exchanges on perishable items. If there is an issue with your order, we will work with you to find the best possible solution.
Cancellation Policy
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Orders can be canceled within 2 hours of purchase for a full refund.
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Once an order has been processed, it cannot be canceled or modified.
Late or Missing Refunds
If you haven’t received a refund yet:
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Check your bank account – Refunds may take a few business days to process.
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Contact your credit card company – It may take some time before your refund is officially posted.
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Reach out to your bank – There is often processing time before a refund is reflected in your account.
If you have done all of this and still have not received your refund, please contact us at [email protected].
Contact Us
For any inquiries regarding our Return & Refund Policy, feel free to contact us: 📍 Address: 544 N Cedar St, Spring City, PA 19475, USA
📞 Phone: (304) 743-4560
📧 Email: [email protected]
At Yogagea, we strive to provide fresh, natural, and high-quality nut milk. Thank you for choosing us for your plant-based nutrition needs! 🌿💚